IT SOC Analyst (L2)

Day Shift
BGC Taguig

This position reports directly to the Level 3 SOC manager in Australia and is responsible for all Level 2 analysts. Overall responsibility for the ongoing management of the SOC including documentation, strategies and overall management. You will be the go to for escalation and prioritisation.

Primary Job Functions

  • Provide an escalation point to the level 1 analysts
  • Ensure proper handover and management of issues
  • Develop rosters and on-call schedules
  • Lead the development of incident response plans, workflows, and SOPs
  • Assist with incident response efforts
  • Conduct research on emerging threats
  • Develop customer notifications and advisories of current threats
  • Support overall SOC analysis
  • Maintain awareness of Advanced Persistent Threats
  • Review and further develop monthly reporting
  • Oversee development of custom dashboards
  • Assist other teams/IT with other technical concerns from time to time
  • 24×7 on-call


  • 5+ years in a SOC environment
  • Previous Level 2 experience
  • Forensics and Malware Analysis experience
  • Threat Intelligence and Analysis experience
  • Thirst for knowledge and ability to grow


Job Features

Job CategoryCustomer Service, IT, Technical Support
Job StatusFull Time
Job LevelAny
Year of Experience5
Working HoursDay Shift
Dress CodeBusiness (e.g Shirts)
Telephone(02) 485 7521


* FREE Daily Meals
* Regularization and Annual Appraisal
* HMO Coverage + 1 Dependent FOR FREE
* Paid Time Offs
* Competitive Salary Packages
* Work-Life Balance
* Friendly and Supportive TGT Team

Company Photos

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