Become more as our

Level 3 IT Support Engineer

Become more as our

Level 3 IT Support Engineer

You Deserve the Best -

Enjoy these Perks!

Career development and training for certifications

Competitive salary package

Starts at P100K, earn more with annual appraisal (based on merits).


Free Daily Meals

Collaborative Work Environment

Regular awards and recognitions

Social Engagement Activities and Events

Other Perks you'll love

• Day 1 HMO for employees
• Additional HMO coverage with Dental (with dependent & pre-existing conditions accepted)
• Mental health consultations
• Access to Medical Team on Day 1
• Life insurance
• Paid-time offs
• Employee Savings Program

Key Responsibilities:

• Systems and Network Administration (systems deployment & migration, Patch mgmt., router & switches configuration, routing protocols, firmware upgrades, firewall system management)
• Windows Servers 2012-2019 (AD, AZURE AD, DNS, DHCP, Online Exchange/ 0365)
• Virtualization: VMware & HyperV
• Backup systems and Storages
• Network and Security (Firewall Systems, Router and Switches etc..)
• Manage escalated unresolved tickets to appropriate support specialist or service group
• Recommends system and process improvements to enhance quality service for the client and its clientele


• Sound problem-solving and decision-making skills.
• High Level of Technical Expertise – at least 5 years in a Senior role
• Flexibility and enthusiasm about the possibility of handling new technologies
• Good communication skills in English
• MSP background

What you could be with TGT

About the Company

For over a decade, Techno Global Team (TGT) has been at the forefront of bringing top talents together to empower and transform people’s lives around the globe.

We believe that career fulfillment is a huge driver for success, so we ensure to support our staff through various social engagement activities and training programs that help them maximize their potential.

TGT celebrates diversity and inclusivity. Shaped by employees from different backgrounds, race, age, gender, religion, and culture, we take pride in fostering a workplace where strong work ethics and fun thrive.


An expert in the sales field and connecting with consumers? Check out these available roles that may be suitable for you.

What you will provide:

  • Make outbound telephone calls  
  • Set appointments with Decision Makers (DM) for the Outside Sales Team  
  • Research and Qualify all sales leads, allocate as appropriate, and drive leads through the sales process by initiating face-to-face appointments with Outside Sales team 
  • Preform follow-up activities  
  • Attend virtual sales meetings  
  • Consistently log and record each-and-every outreach made, in our CRM, producing regular activity reports as requested by Director of Inside Sales 
  • Promote and represent the corporate culture and core values in all aspects of your job duties. 


What you will provide: 

  • Business understanding – A good understanding of the Managed Services business and ability to talk to senior manager/decision Maker in an organization about the business and its offerings.   
  • Client Management – meeting and exceeding immediate and future needs of clients    
  • Teamwork – Works efficiently and effectively with the team to achieve group goals; works together to accomplish business results.   
  • Decision Making/Judgement – Demonstrates the ability to make timely and effective decisions, including escalation when required   

What you will provide: 

  • To serve as the escalation point of the Sales Team regarding technical concerns and inquiries
  • To provide technical advice, quality and compatibility checks for custom built systems
  • To create, follow up and process system quotations for the sales team or the customer directly.

What you will provide: 

  • Take price or schedule enquiries from previous and new customers of an Australian service company and convert them to sales bookings.
  • Upsell other products and services to customers to increase the job value of initial service enquiry.
  • Manage customer service issues and ensure all leads and service enquiries are actioned prior to end of business day
  • Manage job scheduling and logistics of Australian operations as liaised with the Australian business operations manager
  • Report franchise and technician service issues to Head Office. Coordinate technical enquiries that are beyond the scope of support.